Shipping and Returns

Shipping Information

Customers can arrange to collect their item(s) purchased from Louise Hall Decorative from Bix Manor, Broadplat Lane, Henley-on-Thames, Oxfordshire RG9 4RS

Alternatively, we can quote for and arrange courier deliver and shipping for both the UK and overseas.   Please ask us to quote before making your purchase.  

Prices will vary according to weight, size and destination.

For overseas shipping, your item may be liable for import duty, please ask if this is quoted in the shipping quote.

In both cases, we will endeavour to get your item to you as soon as we can, dependent on the availability of our chosen courier at the time.

Returns

We do not offer returns on any products purchased by phone, email or in person, unless terms of a return are agreed at the point of sale. This does not effect your statutory rights.